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          Contact Us

          Before you reach out, please check your order confirmation number to determine who can best assist you:

          • If your order number does not end in -D (e.g., 12345678), contact Party City Customer Support.

          • If your order number ends in -D (e.g., 01234567-D), your order was placed through DoorDash, and you should contact DoorDash Support instead.

          Party City Customer Support
          We’re here to help make your party planning experience easy and stress-free. Whether you have a question about an order, need help with a product, or want to leave feedback, our team is ready to assist!

          • Email: [email protected]
            Feel free to email us anytime, we’ll respond during business hours.

          DoorDash Customer Support (Orders Ending in -D)
          If your order was placed through DoorDash (order numbers ending in -D), please contact DoorDash directly for delivery-related support:

          • Phone: 1-855-431-0459

          Still Need Help?
          Visit our Help Page for information on returns, shipping, account details, and more.
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